Delivery recon — cleanup, prep, and lot readiness on one board

Most stores can't answer 'is the car ready?' without a phone call. The detail bay knows. Sales doesn't. The GM doesn't. The customer is already in the showroom.

Without a shared prep board, sold vehicle cleanup, lot recon, and showroom clean all compete for the same crew with no visible priority — and the unit that slips is the one with the customer waiting.

Delivery Day OS tracks each prep job — sold vehicle cleanup, delivery detail, lot recon, showroom clean, add-on prep — with an owner, a lead time, and a live status. Slips alert the owner the same day, not the GM at month-end.

The board surfaces on-time delivery prep rate and at-risk handoffs so the GM sees the pattern, not just the one bad Saturday.

• Sold vehicle cleanup queue

  Every sold deal carries its cleanup and prep status, tied to its delivery appointment.

• Lot recon & showroom clean

  Aged-unit lot cleanup and showroom presentation prep have their own queue, separated from delivery prep.

• Single accountable owner

  One named owner per prep job. No 'the detail department' as the owner.

• Same-day slip alerts

  Alerts route to the prep owner the moment a job crosses its lead time.

• Add-on prep tracking

  PPF, ceramic, accessory installs, and other add-on prep carry their own lead times — no Saturday-morning ambush.

• Delivery-ready reporting

  On-time prep rate, average cleanup time, and at-risk handoffs — for the GM, not the controller.

• Cleanup and prep status flows to the delivery board the moment it changes.
• Delivery prep is separated from lot recon so customer-waiting jobs aren't stuck behind aged inventory.
• Owner-level accountability — not 'the department.'

• Vehicle Delivery Prep Tracker
• Vehicle Preparation Tracking
• How dealership delivery prep delays break the delivery board
• The future of dealership delivery operations